Microphone before blurred audience

mdg to Prove Why Now Matters for Attendees at AAR

mdg president Kimberly Hardcastle-Geddes will present a session at the next Attendee Acquisition Roundtable. Registration can be found on the Lippman Connects website and details are below.

 

July 24, 2025
8:00am – 4:30pm
Hyatt Regency McCormick Place
Chicago, IL

Why Now Matters: Making Timeliness Your Most Powerful Marketing Tool
In a time of economic uncertainty, shifting policies and global disruption, event marketers actually have a powerful opportunity — and responsibility — to meet their audiences in the moment. Join Kimberly Hardcastle, president of mdg, for a provocative session on how to harness timeliness to create more compelling, relevant campaigns. You’ll learn how to move beyond static value propositions and tap into what’s happening right now — in your attendees’ industries and in the world around them — to position your event as the experience they can’t afford to miss this year.

kimberly

Kimberly Hardcastle-Geddes
Kimberly Hardcastle-Geddes is president of mdg, A Freeman Company. Focused on event marketing and attendee and exhibitor acquisition, mdg brings together strategists, data and digital specialists, engagement experts, international marketers and a robust creative team to provide complete solutions that help clients achieve their objectives. Kimberly is a CEM faculty member, a Krakoff Leadership Institute alumna and has been named by IAEE as an Educator of the Year and a Woman of Achievement. She has a monthly column in PCMA’s Convene magazine and is a frequent presenter at SISO, PCMA Convening Leaders, Expo! Expo! and Lippman Connects events. She’s also the mom of a TCU Horned Frog, wife of a retired Navy pilot, Peloton addict, reader, runner and believer in civil rights.


From “Maybe” to “Yes”: How to Overcome Uncertainty and Fill Your Event

Attendees have always been procrastinators. Freeman research shows that roughly half of attendees register just five weeks before an event. And a 2023 Maritz analysis of 30 trade shows revealed one in four wait until the final week. Fast forward two years, several economic recalibrations, geopolitical shifts, and workforce reductions later, and it’s easy to see why a “wait-and-see” approach is not only still with us, but a sense of uncertainty is stronger than ever.

When used strategically, uncertainty can be a lever — not a limitation — to move your audience in the final weeks. Here are six tactics that go beyond the basics and use today’s climate as a springboard for late-registration success:

 

Make Registration a Low-Stakes Commitment
With consumer confidence falling and your attendees feeling the financial pressure, provide peace of mind by introducing a risk-free “Commit Now, Decide Later” pass that allows attendees to reserve a spot with no fee or a nominal deposit and confirm closer to showtime. The act of declaring their intent — even lightly — helps attendees clear the mental hurdle and start making plans. Ensure your team has a targeted verification campaign ready to deploy for these early registrants.

 

Connect the Dots to Tangible ROI
Freeman research shows that professionals are now more selective than ever about the events they choose to attend. They’re working with leaner budgets, tighter teams and growing time pressures — and if your marketing doesn’t clearly communicate your event’s value, it won’t make the cut. Whether you’re sending last-minute emails or posting on social media, make sure you’re providing a concrete answer to attendees’ No. 1 question: “What’s in it for me?” Positioning your event as the place to decode chaos by highlighting sessions focused on hot-button issues — such as tariffs and global supply chain fragility, administration impacts, or rollbacks on ESG and DEI — frames attending as a critical source of stability. Speak to your attendees’ motivations and establish your event as the only place to get exactly what they need.

 

Share a “Why Attend Now” Video
Don’t just email another reminder. Use the power of video to grab attention and resonate on an emotional level. Whether your leadership delivers the message or you use on-screen graphics and a voiceover, you’ll want to walk through the changes and disruptions impacting your industry — and why that makes this year’s event a must-attend. If you know your audience is struggling with specific hesitations, don’t shy away from addressing them. But remember, as with any social media content, keep your video brief and easily digestible.

 

Multiply Your Message With Referral Incentives 
When your field is experiencing funding cuts or layoffs, it may not feel like the right time to travel to events or take time away from work. That’s why it’s more important than ever to tap into your prominent attendees, industry influencers, speakers, and exhibitors to reassure your audience of the value of attending. Ask them to share referral codes — along with the message that with so much in flux, it’s the ideal time to network and focus on professional development.

 

Go Beyond “We Noticed” to Concierge Outreach
When your event is down to the wire, it’s time to get laser focused on those most likely to register. Personally reach out to anyone who downloaded your agenda, added a session to their calendar, or abandoned the registration process. Connect the message to their individual interests by suggesting related sessions and content, or offer to talk through registration options — but be mindful of personalization that feels overly intrusive.

 

Zero In on Your “Drive-In” Audience With Geotargeting
Nearby attendees may have reluctantly passed on early registration because of future unknowns in their industry or potential conflicts — be they client meetings or children’s schedules. But with expenses relatively low even amid budget constraints, and the event around the corner, they may just need a nudge in the right direction. Implementing a geotargeted “last chance” paid media campaign gives your drive-in audience that push with a well-timed reminder that the event is happening right in their own backyard.

 

Uncertainty is real, but so is the opportunity to deliver value and inspire action — if events acknowledge attendees’ current realities, respond with empathy, and have the courage to be bold and forthright in their approach to last-minute attendee acquisition.

 

mdg to Share Actionable Insights for Exhibitors at ESR

mdg president Kimberly Hardcastle-Geddes will present a session at the next Exhibit Sales Roundtable. Registration can be found on the Lippman Connects website and details are below.

June 26, 2025
8:00am – 4:30pm
Hyatt Regency McCormick Place
Chicago, IL

Actionable Insights on What Exhibitors Want – Fresh from Freeman’s Latest Trends Report
mdg president Kimberly Hardcastle will unveil key findings from Freeman’s Trends Research about what today’s exhibitors value most. She’ll discuss everything from changing ROI expectations and budget shifts to evolving goals and marketing strategies, helping to translate the data into insights that can be used to sell smarter.

For example, Freeman data shows that 76% of attendees say the ability to interact with products and speak directly with knowledgeable staff significantly influences their perception of a brand — a trend that’s reshaping how exhibitors design their booths and define success. Additionally, nearly 60% of exhibitors are reallocating budget from traditional sponsorships to more experiential, high-engagement opportunities. These are just a couple of the insights that will help you better understand what’s driving exhibitor decisions in today’s market — and how to tailor your sales approach to meet their changing needs.

kimberly

Kimberly Hardcastle-Geddes
Kimberly Hardcastle-Geddes is president of mdg, A Freeman Company. Focused on event marketing and attendee and exhibitor acquisition, mdg brings together strategists, data and digital specialists, engagement experts, international marketers and a robust creative team to provide complete solutions that help clients achieve their objectives. Kimberly is a CEM faculty member, a Krakoff Leadership Institute alumna and has been named by IAEE as an Educator of the Year and a Woman of Achievement. She has a monthly column in PCMA’s Convene magazine and is a frequent presenter at SISO, PCMA Convening Leaders, Expo! Expo!, and Lippman Connects events. She’s also the mom of a TCU Horned Frog, wife of a retired Navy pilot, Peloton addict, reader, runner and believer in civil rights.

Gen Z Wants to Attend Events — Why Aren’t They?

Across the events industry, content and experiences are being reimagined to attract Gen Z audiences. Based on new research from Freeman and The Harris Poll, it looks like those efforts are paying off: Gen Z wants to attend industry events. So, why aren’t more young professionals showing up? mdg shares how some events are bridging this gap in PCMA Convene.

mdg Hosted Pre-ECEF Executive Roundtable

mdg, A Freeman Company presented Leading Through Geopolitical Disruption, an invite-only Executive Roundtable in conjunction with Lippman Connects’ Exhibition and Convention Executives Forum (ECEF) and the Society of Independent Show Organizers (SISO).

Tuesday, May 27
3:30 – 5:00pm ET
Howard Room
Marriott/Residence Inn
Washington, D.C.

Note: This year, participation is limited to 25 executive-level organizers to maintain an environment conductive to small group discussions. Those who have already registered for ECEF will be given priority. Once capacity is reached, names will be added to a waiting list. Registering for this event does NOT include registration for ECEF.

Leading Through Geopolitical Disruption

Uncertainty and disruption are (or should be) reshaping how we lead. Moderated by industry experts, this 90-minute high-level executive roundtable will focus on geopolitical changes impacting U.S.-based events and necessary adaptations to event strategy, attendee marketing, exhibitor/sponsor sales, international visitor acquisition and financial forecasting. Participants will gain fresh perspectives to fortify their events against an unpredictable business landscape.

Hosts

Kimberly Hardcastle-Geddes
President, mdg

Kimberly Hardcastle-Geddes is president of mdg, A Freeman Company. Focused on event marketing and attendee and exhibitor acquisition, mdg brings together strategists, data and digital specialists, engagement experts, international marketers and a robust creative team to provide complete solutions that help clients achieve their objectives. Kimberly is a CEM faculty member, a Krakoff Leadership Institute alumna and has been named by IAEE as an Educator of the Year and a Woman of Achievement. She has a monthly column in PCMA’s Convene magazine and is a frequent presenter at SISO, PCMA Convening Leaders, Expo! Expo! and Lippman Connects events. She’s also the mom of a TCU Horned Frog, wife of a retired Navy pilot, Peloton addict, reader, runner and believer in civil rights.

vincent polito

Vincent Polito
CEO, SISO

With more than 20 years in senior leadership positions in the industry, Vinnie is generally recognized as a content development and execution specialist. During his career, he’s had two international postings, launched events on five continents and developed highly specialized conferences in technology, life sciences and healthcare. He is also the past Chairman of the International Association of Exhibitions and Events (IAEE), the leading organization in the conference and trade show industry.